EagleLight – policies: privacy, guarantee, returns and other Info

We are pleased to offer our LED lighting products with a 100% Unconditional Satisfaction Guarantee! Quite simply, we want your purchase of LED lights to work for you. Our no-risk, unconditional 30-Day Money-Back Guarantee allows you ample time to see if your investment in your energy efficient LED lights are doing the job you expect. If, after trying your new LED lights within this time frame, you are not completely satisfied, you may exchange the item or return the product for a refund of the full purchase price (minus shipping & handling).  Special Orders are not covered by this warranty unless specifically stated otherwise.

Please click here to download our refund/exchange form to be included with your returned merchandise.

In the rare event that you receive a damaged light, CONTACT US IMMEDIATELY via phone or email so that we can file an insurance claim. We will then provide you with further instructions.

Once we receive your returned LED lights, we will issue a credit for the entire purchase price (minus shipping, if applicable).

Please keep in mind that LED lighting products can be fragile. Accordingly, if you receive a broken item we will send you a new one right away.

Your satisfaction is our absolute #1 priority!